It is our mission to develop a good working relationship with our clients and to achieve that end, it is important for you to understand the role of our lawyers and what we expect from you.
We will strive to provide good service, including the timely return of your phone call and the communication to you of major developments. Our lawyers will advise you on how the law will apply to your particular case and discuss the mechanics of obtaining the desired result. We will provide you with our fee structure and our best estimate of what the matter will cost. The rule of confidentiality will be upheld and we will treat each client and each file with the level of importance it deserves.
If you are at any time dissatisfied with our handling of your matter, it is your duty to let us know. We will attempt to resolve any issues that may arise and would rather do so before the case is completed. You should not feel reluctant to ask questions.
We are the lawyers that haven't forgotten we're in the service industry!